Shipping policy

Shipping Policy

Effective Date: [JULY 5 2026]

Thank you for shopping with us! We are committed to processing and delivering your orders as quickly and efficiently as possible. Please review our Shipping Policy below to understand how we handle order processing, shipping, and deliveries.

1. Order Processing

  • Orders are processed within [30 TIME] after payment has been successfully received.

  • Orders are processed on business days only, excluding weekends and public holidays.

  • During peak seasons, promotional events, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you using the contact information provided with your order.

2. Shipping Methods

We offer the following shipping options, subject to your location:

  • Standard Shipping

  • Express Shipping (if available)

  • Other shipping methods displayed during checkout

Available shipping methods may vary depending on your delivery address.

3. Delivery Timeframes

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: [9 TO 10 DAYS]

  • Express Shipping: [5 TO 7 DAYS]

  • Remote or rural locations may require additional delivery time.

Please note that delivery estimates are provided for convenience and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout based on your selected shipping method and delivery location.

  • Standard Shipping: [₹29]

  • Express Shipping: [₹0.00]

  • Free Shipping: [₹399], if applicable

Any applicable shipping charges will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking number (where available).

You can use this tracking information to monitor your shipment through the courier's tracking system.

If you do not receive your tracking details within [2 DAY] after shipment, please contact us at [ownstor.shop@gmail.com].

6. Delivery Issues and Delays

While we work with reliable shipping partners, delivery delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Public holidays

  • High shipping volumes

  • Courier delays

  • Incorrect or incomplete delivery addresses

  • Government restrictions or other unforeseen events

We appreciate your patience in these situations and will do our best to assist you in tracking your order.

If your package appears to be lost, damaged, or significantly delayed, please contact us at [ownstor.shop@gmail.com] as soon as possible so we can help resolve the issue.

7. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply if the order needs to be reshipped.

8. International Shipping

Option A – If You Ship Internationally

We currently ship to selected international destinations.

  • International shipping rates and delivery times vary by country.

  • Customers are responsible for any applicable customs duties, import taxes, or other fees imposed by their country's authorities.

  • Customs clearance may result in additional delays that are outside our control.

OR

Option B – If You Do Not Ship Internationally

At this time, we only ship within [INDIA] and do not offer international shipping.

9. Contact Us

If you have any questions about shipping or your order, we're happy to help.

Website: [ownstor.shop]
Email: [ownstor.shop@gmail.com]
Business Hours: [24 HOURS]